Came in force since February 2018
When you use the Website, you may provide us with various types of data, including:
It includes the data, which you give to us when creating an account in our database: your e-mail, password, and other details, which you submit when filling out the forms on the Website. These details are: your name, your date of birth, gender, residence address, phone number.
When you pass a verification (or “check”), you may be required via e-mail that you used in the process of registration to provide us with the following documents: a copy or copies of your ID/passport/driving license, your photos and other relevant evidence(s) of your entity, your credit card data and other information, which we may need to verify you and to process your payments. We require some users to provide us with the documents, which proofs the source of their funds.
We track some information when you use the Website. For example, your IP address and location, the time zone, opted on your device, and the language settings. We can also track the information about your device and its operating system.
Information about how do you interact with the Website. We collect the information on your performance on the Website, for example, games you played, the amount of your loss and winnings, the history of your communications with us (including your requests to the Support Team). The history of your transactions shall also be kept in our database. In addition, we record the information on whether or not you decide to receive our marketing newsletter and, if you impose some limits or self-exclude yourself from gambling, we shall also keep these records in our database. We shall also keep the information on your social networks accounts (if applicable).
Information from the third-parties. Third parties, like payment providers, software providers may provide us with certain information about you, which may necessary to verify your entity and conduct verifications. We can also verify some of your data through open registers, social networks etc.
To provide you with the Website.
We use your data to create an account on the Website and provide you with the Website in its fullest potential. This point also includes, that we can provide you with the Website, that fit your preferences.
To contact you.
We may contact you in response to your requests, calls, and emails. Sometimes we may send you questionnaires about your gigaspinplay.com experience. You can always send us a request do not send you these questionnaires anymore.
To process your payments, when you place bets and make deposits or withdrawals.
To improve the Website and its functionality.
We do this in several approaches, including: a) Testing of new functions and features of the Website; b) Research and analysis. How do we do this: we take your data set, remove all personally identifiable information from it, combine with other ones and then analyze to find out how users of some specific categories use our Website. We do this to make our Website more convenient to all contingents of users.
To comply with the laws, regulations and policies of our partners.
Gambling is a highly regulated business. It means that we must follow a number of laws, regulations and policies of business partners.
To verify users of the Website. We do this to comply with Anti-Money Laundering and Counter-Terrorist Financing laws and regulations, policies of financial institutions and providers of gambling license. We also verify, that you reside in the jurisdiction, in which we are allowed to provide the services, offered on the Web. We also verify, that your payment card or digital walled really belong to you. You age and absences in this list of compulsive gamers will also be verified. Additionally, we collect data about the source of income of so-called “Politically Exposed Persons” to comply with Anti-Money Laundering legislation.
To prevent crime and risks, including reputational, financial and legal ones.
To conduct an audit to check compliance with the legislation, policies of our business partners.
To prevent violations of the policies and rules of the Website.
To comply with the requests of regulatory bodies and government institutions.
There are some types of the recipients of your data. All of them are obliged to follow this Policy. We apply these obligations by establishing of the proper data transfer agreements. The government recipients will keep your data is such strictness, as it is required by the law.
Some parts of the Website may be owned by third parties, like software providers, gambling services providers and host providers. We need to share your data with them to provide you with the Website in its fullest potential.
We share your data with them either to process your payments and help them to perform their regulatory obligations. In some cases, we share your data with financial authorities to comply with our obligations on financial monitoring.
The Website is operated and maintained by a large number of people. It means that your data may be shared with them.
When we pass an accreditation, or need to perform an investigation/audit, your personal data may be shared with the third-party for the purpose to conduct these actions.
Court, Police, National Bank authorities may require us to disclose your data to them. Please note, that we disclose your data only if the request for disclosure is truly lawful and we are legally obliged to disclose your data.
We store your data as long as we need to provide you with the Website and the services on it. Please note, that some data will not be removed even if you delete your account or ask us to remove all of your data. It applies to your documents, the history of your transactions, and other data, which you submit to us when you pass a verification. We shall keep the record of these data for a period of 10 (ten) years from the date of the last transaction. These measures are done for compliance with Anti-Money Laundering and Counter-Terrorist Financing laws. In addition, our gambling license requires us to keep the record of your communications with us for a period of 5 (five) years.
Please note, that some parts of our business group are located outside the European Economic Area. It follows that legislation on the data protection may be not so strict as the legislation, which is in force in the European Union, and some of your data will be transferred to these jurisdictions. Also, we want to notify you, that we apply all measures to oblige all parts of all our business group, as well as all our non-EU business partners to process your data in accordance with The General Data Protection Regulation (EU) 2016/679 (simply, “GDPR”). If you consent to this Policy, you hereby consent to these transfers. You can withdraw this consent at any time, but in this case the functions of the Website will not be available for you.
In addition to the legal measures, aimed to protect your personal data, we apply all technical steps for its protection. It comprises all modern encryption and layer security standards.
You can always send us a request to apply one of the rights specified below. You can do this by sending an e-mail to the Customer Support of our business group. Email – [email protected]
You can send us an e-mail and ask do we process the data on you, and, if we indeed process your data, provide you with all your data we have. Remember, that we shall satisfy your request only if you will prove to us, that a request was really sent from the data subject.
If you change your contact details, name, phone number, or other information, which was previously submitted, you can request us to correct this information.
If we hold the data about you, you can ask us to delete the data we have. Please note, that due to our obligations to comply with Anti-Money Laundering and Counter-Terrorist Regulations laws, we will not remove the history of your transactions, your verification data and record of your communication with us unless the period of ten (10) (for financial and verification data) and five (5) years (for the record of communications with us) will not pass.
You can obtain from us a machine-readable copy of your data and/or transmit those data to another controller.
You can restrict the processing of your data if one of the following applies:
You can also object to the processing of your data for direct marketing purposes.
You have the right to withdraw consent at any time. It can be a withdrawal for a specific purpose or to all types of processing. Note, that in this case some of the functions of the Website will not be available for you.
If you have any complaints, you can address them to our Customer Support ([email protected]) and we will solve your problem. If you are not satisfied with the result, you can always send a complaint to the Commissioner for Personal Data Protection of the Republic of Cyprus http://www.dataprotection.gov.cy/.
The actual version of this Policy shall always be available on this website. In case of significant changes, all registered users will be notified by e-mail. Please note, that in case of the changes, your continuation to use the Website shall constitute the consent to be bound by the new version if this Policy.
The Data Controllers are:
Beriston Limited, a company registered in the Republic of Cyprus, with its address: Prodromou, 75 Oneworld Parkview House, 3rd floor, Flat/Office 304, Nicosia, Cyprus, 2063; Registration number: HE 385830. All gambling services are licensed by Inextro B.V., (License No. 1668/JAZ). Address: Dr. M.J. Hugenholtzweg Z/N Heelsumstraat, E-Commerce Park Vredenberg, Curacao, Registration number: 146616, which is a parent company of Beriston Limited. Customer Support: [email protected].
DATE: April 2020