Please note, that after you made a deposit on www.gigaspinplay.com (hereinafter the "Website") and used any part of its amount in any manner (for example, after a bet placement or playing a slot or any game on the Website), we will not be able to refund it.
We are able to provide you a refund only within 1 (one) day you made a deposit and only in some extraordinary situations.
Please note, that refund is available under the following conditions:
- You have passed all verification steps as provided by Terms and Conditions and other documents on the Website, which relates to the verification process.
If you didn’t pass the verification before, you shall be required to pass it prior to realization of your refund request. You shall be required to submit all documents, requested for verification, within 5 (five) days from your refund request. In case if you do not submit verification documents within this period, your refund request will be cancelled.
The refund can be done only to the instrument (card, electronic wallet etc.), from which a deposit was made.
This policy has no application to the withdrawal of funds you have won and played on the Website. If you have any questions as to the funds withdrawal, read Terms and Conditions and other related documents on the Website.
In case if you do not control your bets and/or have any symptoms of gambling addiction, please, do not hesitate to contact our Support for the purpose to impose limits on your gambling or to exclude you from the gambling for a specific period of time.