GigaSpinPlay is committed to endorsing responsible gaming as a policy of customer care and social responsibility. We believe it is our responsibility to you, our customers, to ensure that you enjoy your wagering experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling.
Gambling should be treated as a fun pastime, and not as a means to generate income. Whilst the majority of the population can treat gambling as recreation and spend only what they can afford to risk, for some it can be more difficult. In order to maintain control of your gambling habits we remind you to always consider the following points:
If you need to talk to someone about any concerns you may have with your gambling, please contact one of the organisations which we have detailed below.
If you are concerned that gambling has had a negative impact on your life or someone else's then the following questions may help you find out.
The more questions that you answer "yes" to, the more likely it is that you are having difficulties with your gambling. To speak with someone who can give you advice and support, please contact one of the organisations detailed below under Gambling Counselling Organisations.
Should you need to take a break from gambling, you may self-exclude yourself by contacting Support. Self-exclusion means that your account will remain closed for a minimum period of 3 months, and will not be reactivated under any circumstances during the exclusion period. You may also request your account to be frozen for a period of 7 days as a cooling-off period.
If you are considering self-exclusion, please remember to contact all gambling companies with whom you have accounts and ask to self-exclude with them too. We also recommend that consideration is given to the installation of software that will allow you to block access to internet gambling websites. See Filtering Systems at the bottom of this page.
It is illegal for anyone under the age of 18 to open an account or to gamble on GigaSpinPlay.
GigaSpinPlay takes its responsibilities in this regard very seriously. We carry out age verification checks on all customers who use payment mechanisms which are available to under 18s and additionally perform random age verification checks on customers using other forms of funding mechanisms.
Please note than anyone under the age of 18 found to be using the site will have any winnings forfeited and may also be reported to the police.
Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. If you share your computer with friends or family who are under the legal age to register or bet with our site, or have requested self-exclusion from gambling sites, please consider parental filtering solutions such as:
Net Nanny™ www.netnanny.com