SELF-EXCLUSION

If you need to take a break from gambling you can always ask us to block your account. It means that you will not be available to play on the Website within the blocking period. You can ask us to block your account for a specific period of time or permanently. If your want to block your account, please, send a blocking request to [email protected]. In the request you need to specify the period you need to want to block your account and, non-obligatory, the reason for blocking. 

Please note that: 

• Your decision to block your account cannot be revoked, your account will be blocked for a time period you specify, permanently blocked accounts cannot be reactivated (even if you ask us to do this);
• If you create any additional (duplicate) account to circumvent the blocking, both accounts will be terminated for violation of our terms;
• Please remember to contact all gambling companies with whom you have accounts and ask to self-exclude with them too;
• If you have problems with our Website (functionality etc.), please contact our Support Team prior to blocking your account.

You can also submit a self-exclusion request by visiting the license Verification link on the Website footer and submitting a self-exclusion request to our licensor -  Curaçao eGaming ("CEG). In this case, after the confirmation of your identity, CEG will forward us your Self-Exclusion request.